The residences are designed with a focus on serenity and refinement. Facilities and services at the residences include a 24-hour business centre, housekeeping service except on Sundays and public holidays, 24-hour security and lift access. Laundry and dry cleaning services are also available for a fee. Guests are welcomed in a lobby with 24-hour reception and check-out service. Other facilities available at the hotel include a 24-hour concierge, 24-hour business centre, lounge with free use of computers, laundry and dry cleaning services extra charge and complimentary daily newspapers.