The hotel is a special place, big on designer style and with a focus on chic relaxation. It has a designed hotel space dedicated to guests' relaxation and gorgeous guest rooms which offer comfort so luxurious, it's the next best thing to sleeping at home. Set on the abundantly leafy North Shore guests will start to understand what defines Urban when they step into this inviting space, which is as relaxed and cozy as it is modern and effortlessly stylish. The hotel has 100 ultra-comfy designer guest rooms, welcoming lobby and alluring Sure Cafe and Food Store, professional putting green for golfing enthusiasts, and beautiful conference facilities. The hotel is open 24 hours a day so guests may check in at the reception at any time of the day or night. Check-in time is from 2:00 pm and complimentary luggage storage is available for guests arriving before this time. Check-out time is by 12:00 pm and complimentary luggage storage is available after check-out. Later check-out times may be negotiated prior to the departure and may be subject to additional charges.